Equisurance Insurance Services, LLC ("Equisurance," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit equisurance.com (the "Site") or otherwise interact with us.
1. Information We Collect
We may collect the following categories of personal information:
- Identifiers: name, email address, phone number, mailing address.
- Insurance and risk information: details you provide in connection with a quote, policy review, or service request, including business operations, claims history, and coverage in force.
- Commercial information: services requested, communications history.
- Internet/network activity: IP address, browser type, referring pages, and interactions with the Site collected through cookies and similar technologies.
2. How We Use Information
We use personal information to:
- Respond to inquiries and provide brokerage and risk-management services;
- Obtain quotes and place coverage with insurance carriers and wholesalers;
- Service in-force policies, including renewals, endorsements, and claims support;
- Comply with applicable law, including insurance and anti-fraud regulations;
- Operate, secure, and improve the Site.
3. How We Share Information
We do not sell personal information. We may share information with insurance carriers, wholesalers, and reinsurers in connection with placing or servicing your coverage; with service providers who support our operations under confidentiality obligations; with professional advisors; and with regulators or law enforcement when required by law.
4. Cookies and Analytics
The Site may use cookies and similar technologies to remember preferences and measure traffic. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
5. Your California Privacy Rights
California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, including the right to know what personal information we collect, to request deletion or correction, to opt out of the sale or sharing of personal information, and to limit the use of sensitive personal information. We do not sell or share personal information for cross-context behavioral advertising. To exercise these rights, contact us using the information below. We will not discriminate against you for exercising your rights.
Information collected for insurance transactions may also be subject to the California Insurance Information and Privacy Protection Act (IIPPA) rather than CCPA in certain contexts.
6. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No system is perfectly secure; we cannot guarantee absolute security of information transmitted via the Internet.
7. Retention
We retain personal information for as long as necessary to provide services, comply with legal and regulatory obligations (including insurance recordkeeping requirements), resolve disputes, and enforce our agreements.
8. Children
The Site is not directed to children under 16, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above indicates when it was last revised.
10. Contact
Equisurance Insurance Services, LLC
CA License No. 6018452
Email: Information@equisurance.com